Client Care

Shipping & Returns

Shipping

Signature orders ship with complimentary atelier delivery. Ready-to-ship pieces generally dispatch within 2-3 business days. Bespoke and made-to-order timelines are confirmed individually.

Priority options

Priority overnight delivery is available on eligible domestic orders. Jewelry requiring white-glove handling may use insured specialty carriers.

Returns

Eligible ready-to-wear pieces may be returned within 14 days in original condition. Bespoke, resized, engraved, and made-to-order pieces are final sale unless damaged in transit.

FAQ

For resizing, delivery timing, or packaging questions, contact the atelier through our contact page.

For ongoing care after delivery, visit our care guide. For order-specific support, our contact page will direct you to the atelier.